As a part of ‘Seva Setu’ minimum 2 camps
will be organized by the Prant Officer of the taluka on monthly basis
for people of surrounding 8-10 villages. Through a committee of 13
officers, on the spot services such as income certificate, caste
certificate, Aadhar card, ration card, creamy-layer certificate, widow
assistance, land survey, to make new entry, Mukhyamantri Amrutam card
and MA Vatsalya card etc to the people will be provided.
Similarly,
through ‘Pragati Setu’ camps under chairmanship of District Collector
at taluka level in presence of different officials of various
departments; will be organized to find an on the spot resolution
regarding collective complaints/issues of the people.
Advantage of Seva Setu Program
The
objective of the Gujarat government’s Seva Setu Program is to provide
fast and uninterrupted services to the people by eliminating the need
for corruption or middlemen. The state government will start 57 services
in the Seva Setu Program. Whole Gujarat 500 Seva Setu Program in This
phase.
Bridge communication gap –
The primary objective of the state government is to make information
and services easily available to the rural as well as urban people.
Under this program, citizens attain information and get their queries
cleared.
Door to door service – Citizens will not
have to go to any government office. State government representatives
will come to the homes of citizens and ask them if they require any
assistance with government documents.
Solution for problems –
Once the government representatives record the doubts, they will submit
the requirement to the respective departments. The issues will be
resolved
Four important aspects – The
four main elements of this program are transparency, decisiveness,
sensibility and progressiveness. It will make governance free and fair,
with unrestricted information for all.
Free service – Citizens will not have to pay any fee to attain these services.
Implementation in phases – The
state government has announced that the implementation of this scheme
will be in phases. Three phases have already been completed with
success. This year, state government will implement the 4th
Important initiatives –
For good governance and assistance of commoners, state has implemented
initiatives like Lok Darbar, Swagat Online, Swagat, Seva Setu, Apno
Taluko Vibrant Taluko, Jan Seva Kendra and Garib Kalyan Mela.
Total beneficiaries – As of now, around 33.76 lakh Gujarat citizens have received assistance under this program.
Speaking
at the function, CM Shri Rupani said the Seva Setu program is to solve
people-oriented problems and to make the administration more sensitive
and fast delivery of various government schemes and programs in presence
of taluka level officers of departments concerned. Its launch today was
possible because a system has already been created at the state,
district, taluka and village levels to solve the people’s problems.
Solution
for problems – Once the government representatives record the doubts,
they will submit the requirement to the respective departments. The
issues will be resolved within 118 days.
Four important aspects –
The four main elements of this program are transparency, decisiveness,
sensibility and progressiveness. It will make governance free and fair,
with unrestricted information for all.
Implementation in phases –
The state government has announced that the implementation of this
scheme will be in phases. Three phases have already been completed with
success. This year, state government will implement the 4th.
Total beneficiaries – As of now, around 33.76 lakh Gujarat citizens have received assistance under this program.
Gram
panchayats, Nagarpalika, Mahanagar Palika, And Word in the state of
Gujarat will be covered under the program. Seva Setu Program Service
Bridge Phase 1 to 4 will use digital service and remove corruption in
the administration. The state government will complete connecting the
remaining villages of Gujarat with high-speed internet by 2021.
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